Support

Helping clinets get back on track.

How can I help?

Convientent assisstance

1 problem solved can save 10 hours of struggling.

Anything from a mission critical cloud service disconnecting to a printer malfunction can be a costly problem.

Available in in person(Norther Seoul area), or remotely. All prices are estimates and subject to change.

Support services provided by Lazursoft include:

  1. General assistance: When everything that usually works by itself stops working, we thrive in making it work again.

    • Example cases
      • Guest devices can’t connect to customer’s wireless network.

        • Remote 15,000 won, In-person 30,000 won 1 hour of work
      • Used printer doesn’t work.

        • (Remote 15,000 won, In-Person 30,000 won/hr) 2 hours of work remotely fixing (via remotely connected to customer device.)
  2. Industry assistance: For the larger more time consuming cases.

    • Example cases
      • Installing 1 ordering kiosk in person in Seoul, north of the Han river.

        • 60,000 won* initial fee + 10,000 won for additional hour.
      • Website hosing consultation, finding the best option for your use cases and helping alter designs for you.

        • Remote 40,000 won for a consultation and a recommendation report for payment and hosting methods.)
  3. South Korean tech buyers market assistance: help seek out and purchase items - in Seoul, in person only.

    • Example case
      • a used Macbook bought through Dang-gun market delivered 3 km away from home office is 350,000 won total: 30,000 won finders fee + transport fee 15,000 won + Macbook price(300,000)